Socioeconomic inequality in telephone triage on triage response, hospitalization and 30-day mortality

Hejdi Gamst-Jensen; Andrea Nedergaard Jensen; Erika Frischknecht Christensen; Freddy Lippert; Mikkel Brabrand; Ingrid Egerod; Lau C Thygesen; Janne S Tolstrup; Linda Huibers

doi:10.1093/eurpub/ckaa242

Socioeconomic inequality in telephone triage on triage response, hospitalization and 30-day mortality

Hejdi Gamst-Jensen^*
, Andrea Nedergaard Jensen
, Erika Frischknecht Christensen
, Freddy Lippert
, Mikkel Brabrand
, Ingrid Egerod
, Lau C Thygesen
, Janne S Tolstrup
, Linda Huibers

^*Corresponding author for this work

5 Citations (Scopus)

Abstract

We investigated socioeconomic inequality (measured by the indicators highest attained education level and household income) in telephone triage on triage response (face-to-face contact), hospitalization and 30-day mortality among Danish citizens calling the medical helpline 1813 between 23 January and 9 February 2017. The analysis included 6869 adult callers from a larger prospective cohort study and showed that callers with low socioeconomic status (SES) were less often triaged to a face-to-face contact and had higher 30-day mortality than callers with high SES.

Original language	English
Article number	ckaa242
Journal	European Journal of Public Health
Volume	31
Issue number	4
Pages (from-to)	703-705
Number of pages	3
ISSN	1101-1262
DOIs	https://doi.org/10.1093/eurpub/ckaa242
Publication status	Published - 11 Oct 2021

Keywords

Adult
After-Hours Care
Hospitalization
Humans
Income
Prospective Studies
Telephone
Triage

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10.1093/eurpub/ckaa242

Cite this

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abstract = "We investigated socioeconomic inequality (measured by the indicators highest attained education level and household income) in telephone triage on triage response (face-to-face contact), hospitalization and 30-day mortality among Danish citizens calling the medical helpline 1813 between 23 January and 9 February 2017. The analysis included 6869 adult callers from a larger prospective cohort study and showed that callers with low socioeconomic status (SES) were less often triaged to a face-to-face contact and had higher 30-day mortality than callers with high SES.",

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AU - Gamst-Jensen, Hejdi

AU - Jensen, Andrea Nedergaard

AU - Christensen, Erika Frischknecht

AU - Lippert, Freddy

AU - Brabrand, Mikkel

AU - Egerod, Ingrid

AU - Thygesen, Lau C

AU - Tolstrup, Janne S

AU - Huibers, Linda

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AB - We investigated socioeconomic inequality (measured by the indicators highest attained education level and household income) in telephone triage on triage response (face-to-face contact), hospitalization and 30-day mortality among Danish citizens calling the medical helpline 1813 between 23 January and 9 February 2017. The analysis included 6869 adult callers from a larger prospective cohort study and showed that callers with low socioeconomic status (SES) were less often triaged to a face-to-face contact and had higher 30-day mortality than callers with high SES.

KW - Adult

KW - After-Hours Care

KW - Hospitalization

KW - Humans

KW - Income

KW - Prospective Studies

KW - Telephone

KW - Triage

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EP - 705

JO - European Journal of Public Health

JF - European Journal of Public Health

IS - 4

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ER -

Socioeconomic inequality in telephone triage on triage response, hospitalization and 30-day mortality

Abstract

Keywords

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