Abstract
We question the evaluation-design of the Danish National Survey of Patient Experiences (LUP). The results from the survey are part of the accreditation system in The Danish Health-care Quality Programme. How the evaluation-design may be improved is researched through a revised questionnaire tested during a three-month period. We find that the existing evaluation-model must be replaced by a developmental evaluation-approach/model which includes valid measures of patient-satisfaction, other target-groups, and allows for the context of the specific health-care sector.
| Translated title of the contribution | Improved questionnaire concerning the Danish National Survey of Patient Experiences. |
|---|---|
| Original language | Danish |
| Journal | Ugeskrift for Laeger |
| Volume | 175 |
| Issue number | 35 |
| Pages (from-to) | 1958-1961 |
| Number of pages | 4 |
| ISSN | 0041-5782 |
| Publication status | Published - 26 Aug 2013 |
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