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The Capital Region of Denmark - a part of Copenhagen University Hospital

Building the patient–clinician relationship through conversation based on narrative approaches

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Objective: To explore different narrative approaches with health care professionals (HCPs) attending a Conference on Modern Approaches to Diabetes Self-Management and Prevention as a means to build patient-clinician relationship and facilitate person-centred care.
Methods: A total of 94 HCPs attended the workshop. Attendees were divided into four subgroups and were asked to “have a go” at a narrative approach (1. creating a collage with images from magazines; 2. drawing the emotion using coloured pencils; 3. practising the tool called ‘My day’; 4. using self-writing). The hands-on sessions were followed by a group discussion regarding their possible application in clinical practice.
Results: Three common themes of using narratives in clinical practice were identified: 1. Potential benefits: Attendees experienced that using narratives promotes reflection, gives voice to the innermost part of oneself and facilitates self-expression; 2. Key barriers: Attendees mentioned that the particular approach they tried would probably not be suitable for everyone; and 3. Fit into existing practice?: Issues to be considered were appropriateness, time, trust and competences of HCPs.
Conclusion: Attendees generally recognised the value of the narrative approach in clinical practice and education. However, the workshop also revealed a need of HCPs for training in person centred communication skills. Further research is needed to assess the feasibility for implementation in clinical practice.
Original languageEnglish
JournalPractical Diabetes
Issue number5
Pages (from-to)178-180
Number of pages3
Publication statusPublished - 4 Oct 2018

ID: 55368281