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Appointed by young people - a qualitative study on young patients recruiting hospital staff in Denmark

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@article{da7c840ef5d64d87b5a901f6ade43716,
title = "Appointed by young people - a qualitative study on young patients recruiting hospital staff in Denmark",
abstract = "Background There is a lack of knowledge about young peoples'wishes for the qualifications including skills and personal traits of hospital staff during the recruitment process. Objective The aim of this qualitative study was to explore which qualifications, skills and personal traits young people prefer when recruiting hospital staff. Methods A Youth Recruitment Committee (YRC) consisting of four young people performed six job interviews in parallel to conventional job interviews at Copenhagen University Hospital Rigshospitalet, Denmark. The interviews with the candidates and the subsequent YRC deliberation were observed and recorded, and data were analyzed using thematic analysis. Results Four main themes with matching sub-themes emerged from the data: (1) Personality (appearance and commitment), (2) Professional skills (approach, mentality and activities), (3) Project management (skills and experience), (4) Communication (during the interview and experiential approach to youth). It was important to the YRC that the candidate had professional experience working with young people as well as being a skilled project manager. The YRC also assessed the candidates´ communication during the interview. Conclusions By inviting young people in as a separate recruitment committee, their perspectives and preferences were noted without interference from professionals. Our findings are in line with previous research regarding young peoples´ preferences on youth-friendly health services. Furthermore, this approach made it possible to evaluate candidates´ communication skills with young people as they were assessed during the job interviews.",
keywords = "adolescents, communication, hospital staff, participation, qualifications, qualitative, recruitment, user involvement",
author = "Signe Hangh{\o}j and Thomsen, {Ena L} and Charlotte Blix and Hertz, {Pernille Grarup} and Boisen, {Kirsten A}",
note = "{\textcopyright}2018 Walter de Gruyter GmbH, Berlin/Boston.",
year = "2018",
doi = "10.1515/ijamh-2018-0073",
language = "English",
volume = "33",
journal = "International Journal of Adolescent Medicine and Health",
issn = "0334-0139",
publisher = "Walterde Gruyter GmbH & Co. KG",
number = "2",

}

RIS

TY - JOUR

T1 - Appointed by young people - a qualitative study on young patients recruiting hospital staff in Denmark

AU - Hanghøj, Signe

AU - Thomsen, Ena L

AU - Blix, Charlotte

AU - Hertz, Pernille Grarup

AU - Boisen, Kirsten A

N1 - ©2018 Walter de Gruyter GmbH, Berlin/Boston.

PY - 2018

Y1 - 2018

N2 - Background There is a lack of knowledge about young peoples'wishes for the qualifications including skills and personal traits of hospital staff during the recruitment process. Objective The aim of this qualitative study was to explore which qualifications, skills and personal traits young people prefer when recruiting hospital staff. Methods A Youth Recruitment Committee (YRC) consisting of four young people performed six job interviews in parallel to conventional job interviews at Copenhagen University Hospital Rigshospitalet, Denmark. The interviews with the candidates and the subsequent YRC deliberation were observed and recorded, and data were analyzed using thematic analysis. Results Four main themes with matching sub-themes emerged from the data: (1) Personality (appearance and commitment), (2) Professional skills (approach, mentality and activities), (3) Project management (skills and experience), (4) Communication (during the interview and experiential approach to youth). It was important to the YRC that the candidate had professional experience working with young people as well as being a skilled project manager. The YRC also assessed the candidates´ communication during the interview. Conclusions By inviting young people in as a separate recruitment committee, their perspectives and preferences were noted without interference from professionals. Our findings are in line with previous research regarding young peoples´ preferences on youth-friendly health services. Furthermore, this approach made it possible to evaluate candidates´ communication skills with young people as they were assessed during the job interviews.

AB - Background There is a lack of knowledge about young peoples'wishes for the qualifications including skills and personal traits of hospital staff during the recruitment process. Objective The aim of this qualitative study was to explore which qualifications, skills and personal traits young people prefer when recruiting hospital staff. Methods A Youth Recruitment Committee (YRC) consisting of four young people performed six job interviews in parallel to conventional job interviews at Copenhagen University Hospital Rigshospitalet, Denmark. The interviews with the candidates and the subsequent YRC deliberation were observed and recorded, and data were analyzed using thematic analysis. Results Four main themes with matching sub-themes emerged from the data: (1) Personality (appearance and commitment), (2) Professional skills (approach, mentality and activities), (3) Project management (skills and experience), (4) Communication (during the interview and experiential approach to youth). It was important to the YRC that the candidate had professional experience working with young people as well as being a skilled project manager. The YRC also assessed the candidates´ communication during the interview. Conclusions By inviting young people in as a separate recruitment committee, their perspectives and preferences were noted without interference from professionals. Our findings are in line with previous research regarding young peoples´ preferences on youth-friendly health services. Furthermore, this approach made it possible to evaluate candidates´ communication skills with young people as they were assessed during the job interviews.

KW - adolescents

KW - communication

KW - hospital staff

KW - participation

KW - qualifications

KW - qualitative

KW - recruitment

KW - user involvement

UR - http://www.scopus.com/inward/record.url?scp=85056248816&partnerID=8YFLogxK

U2 - 10.1515/ijamh-2018-0073

DO - 10.1515/ijamh-2018-0073

M3 - Journal article

C2 - 30367799

VL - 33

JO - International Journal of Adolescent Medicine and Health

JF - International Journal of Adolescent Medicine and Health

SN - 0334-0139

IS - 2

ER -

ID: 56425647