@article{e6ea136063fd11df9344000ea68e967b,
title = "The big shift: measuring the forces of change",
abstract = "Traditional metrics don't capture many of the challenges and opportunities in store for U.S. companies and the national economy. The authors, from Deloitte, present a framework for understanding the forces that have transformed business over the past 40 years--and an index for gauging their impact on performance.",
author = "John Hagel and Brown, \{John Seely\} and Lang Davison",
note = "Keywords: Commerce; Economics; Organizational Innovation; United States",
year = "2009",
language = "English",
volume = "87",
pages = "86--9, 154",
journal = "Harvard Business Review",
issn = "0017-8012",
publisher = "Harvard Business School Publishing",
number = "7-8",
}