TY - GEN
T1 - Mental Models and Deliberate Manipulation of Data
AU - Koester, Thomas
AU - Jakobsen, Jeanette
AU - Brøsted, Jesper Ejdorf
AU - Bach, Katrine
AU - Petersen, Olav Bjørn
AU - Kyng, Morten
AU - Rasch, Sarah Maria
PY - 2015/6
Y1 - 2015/6
N2 - Human factors risk analysis and usability tests in telemedicine contexts primarily seek to investigate how to reduce the likelihood of slips, lapses and mistakes. However, to ensure trustworthiness in e-health data, one must also be aware of more intentional patient actions which could potentially compromise patient safety and/or the integrity of the system. The pilot study in this paper set out to explore mental models and deliberate manipulation of data in a Danish telemedicine setting of home monitoring among pregnant women. Results show, that patients construct mental models of the telemedicine system, and that the patient can utilize such mental models in attempts to manipulate their data input to get a desired output from the telemedicine system.
AB - Human factors risk analysis and usability tests in telemedicine contexts primarily seek to investigate how to reduce the likelihood of slips, lapses and mistakes. However, to ensure trustworthiness in e-health data, one must also be aware of more intentional patient actions which could potentially compromise patient safety and/or the integrity of the system. The pilot study in this paper set out to explore mental models and deliberate manipulation of data in a Danish telemedicine setting of home monitoring among pregnant women. Results show, that patients construct mental models of the telemedicine system, and that the patient can utilize such mental models in attempts to manipulate their data input to get a desired output from the telemedicine system.
U2 - 10.1177/2327857915041021
DO - 10.1177/2327857915041021
M3 - Article in proceedings
VL - 4
T3 - Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care
SP - 62
EP - 69
BT - Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care 2015
T2 - HFES2015 International Annual Meeting
Y2 - 26 October 2015 through 29 October 2015
ER -